I had a slight attitude towards a customer at one point.
Normally I am the face of customer service as my boss has put it.
But I think my grief got the best of me today.
After understanding this customer felt I was rude, I apologised.
He would not have it and basically threw it back in my face by in front of me praising how pleasant my staff member was.
I don't blame her for being disappointed but there's is such a thing as taking it a bit too far.
I ended up in tears feeling like a total looser.
If she only knew my struggle I think she would have accepted my apology instead of doing that.
Again I did wrong and I apologised.
That's all I can do, and not to repeat it again.
I have probably hundreds of customers a day and most of them are more than happy with how I treat them.
That's my shitty day.
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